At MADIOUX, we want to make your shopping experience simple and secure. This Payment Policy explains which payment methods we accept and how your payment is processed.

1. Accepted Payment Methods

You can securely pay using the following options:

  • Credit & Debit Cards: Mastercard, Visa, American Express

  • Apple Pay

  • Google Pay

  • Shop Pay

2. Currency

  • All prices on our website are displayed in Australian Dollars (AUD).

  • If you are using an international payment method, your bank may apply currency conversion fees.

3. When You Are Charged

  • Your selected payment method will be charged at the time of order confirmation.

  • You will receive an order confirmation email once payment is successfully processed.

4. Taxes

  • All prices shown on our website are inclusive of GST (Goods and Services Tax) where applicable.

  • Any additional charges (if applicable) will be clearly displayed at checkout before you complete your purchase.

5. Fraud Prevention & Security

  • To protect against fraud, all credit card payments are processed through a 3-D Secure / Strong Customer Authentication system (e.g., Verified by Visa, Mastercard SecureCode).

  • We do not store your card details. All transactions are encrypted using SSL (Secure Socket Layer) technology.

  • Our systems comply with the highest industry standards (PCI DSS) to ensure your payment information remains safe.

6. Contact Us

For any payment-related questions, please contact our support team:

Company Information

Company Name: ECOM CREATE PTY LTD
ABN: 88 673 408 252

Brand Name: MADIOUX
Registered Address: 10 Queen Street, Melbourne, VIC 3000, Australia

Email: support@madioux.com

Phone: +61 480 848 277

Opening Hours:

Monday to Saturday: 9:00 AM – 5:00 PM (GMT+10, Melbourne) Sunday: Closed

Response Time: We aim to respond within 24 hours.