Payment Policy
At MADIOUX, we want to make your shopping experience simple and secure. This Payment Policy explains which payment methods we accept and how your payment is processed.
1. Accepted Payment Methods
You can securely pay using the following options:
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Credit & Debit Cards: Mastercard, Visa, American Express
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Apple Pay
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Google Pay
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Shop Pay
2. Currency
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All prices on our website are displayed in Australian Dollars (AUD).
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If you are using an international payment method, your bank may apply currency conversion fees.
3. When You Are Charged
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Your selected payment method will be charged at the time of order confirmation.
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You will receive an order confirmation email once payment is successfully processed.
4. Taxes
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All prices shown on our website are inclusive of GST (Goods and Services Tax) where applicable.
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Any additional charges (if applicable) will be clearly displayed at checkout before you complete your purchase.
5. Fraud Prevention & Security
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To protect against fraud, all credit card payments are processed through a 3-D Secure / Strong Customer Authentication system (e.g., Verified by Visa, Mastercard SecureCode).
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We do not store your card details. All transactions are encrypted using SSL (Secure Socket Layer) technology.
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Our systems comply with the highest industry standards (PCI DSS) to ensure your payment information remains safe.
6. Contact Us
For any payment-related questions, please contact our support team:
Company Information
Company Name: ECOM CREATE PTY LTD
ABN: 88 673 408 252
Brand Name: MADIOUX
Registered Address: 10 Queen Street, Melbourne, VIC 3000, Australia
Email: support@madioux.com
Phone: +61 480 848 277
Opening Hours:
Monday to Saturday: 9:00 AM – 5:00 PM (GMT+10, Melbourne) Sunday: Closed
Response Time: We aim to respond within 24 hours.